Proven Shop Strategies for Dealing with the Technician Shortage

Effective recruitment and retention strategies for shop owners to overcome the auto repair technician shortage.

Key Takeaways

Includes Excerpts From Interviews With Industry Experts

“It’s all about an auto repair shop’s work culture and what is coming down the road.”

Alan Beech

President at Beech Consulting and Co-Founder at AdvisorNow

“You have to understand what people expect from you when they come to work for your auto repair shop and then make sure you deliver it. You need to ask ‘What am I doing to make my shop the employer of choice?’”

Bill Haas

President at Haas Performance Consulting

“We have to make the technician role cool and make it pay, or the industry is in trouble.”

Cecil Bullard

CEO at the Institute for Automotive Business Excellence

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